Application
This unit describes the skills and knowledge required to research and implement strategies that encourage and enhance literature and reading in a wide variety of contexts. Particular emphasis is on improving the literacy of customers by creating environments that provide access to relevant and attractive reading material in a variety of formats to suit a range of ages, reading levels and needs.
The unit applies to individuals responsible for promoting literature and reading to clients as a way of meeting their needs. It applies in many industries, including libraries, information and cultural services, community services and health. Work is undertaken with limited supervision according to organisational guidelines.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Elements and Performance Criteria
1. Maintain knowledge about literature and reading | 1.1 Research promotion of literature and reading, and research its importance to society 1.2 Recognise reading levels and interests of various customer groups 1.3 Source reviews about relevant literature from a range of sources 1.4 Identify classification systems and shelving options for literary works and literary information for a range of formats 1.5 Update own knowledge of a broad range of literary works, publishing trends and formats 1.6 Share information collected on literary works, trends and formats with colleagues |
2. Implement a range of strategies to promote literature and reading | 2.1 Research methods used to organise and access literature collections 2.2 Develop own strategies to promote literature and reading and use current or emerging technologies 2.3 Interview and provide advice to customers to meet their literature and reading needs 2.4 Source information from a variety of sources to meet customer literature requests 2.5 Identify and assess strategies used by organisations to promote reading, and adapt as required for the organisation |
3. Monitor and evaluate effectiveness of strategies to promote literature and reading | 3.1 Monitor feedback of strategies implemented to promote literature and reading 3.2 Suggest methods to determine the effectiveness of strategies used to promote literature and reading 3.3 Recommend changes to strategies in response to evaluation of feedback |
Evidence of Performance
The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:
on at least two occasions interview and provide advice to customers to meet their literature and reading needs.
In the course of the above, the candidate must:
develop, implement and evaluate strategies to promote literature and reading
meet customer literature requests
promote use of an organisation’s collections and resources
share information collected on literature, trends and formats with colleagues
monitor and evaluate effectiveness of strategies to promote literature and reading.
Evidence of Knowledge
The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:
concepts of literacy and literature and the role organisations play in promoting reading
scope and arrangement of literature collections in libraries and related organisations
relevant literature information sources located in publications, including:
blogs
catalogues
databases
websites
key methods for arranging literature collections
literature requests and strategies for answering requests
literature reference resources and common application of each
common categories and genres into which literature is divided.
Assessment Conditions
Skills in this unit must be demonstrated in a workplace or simulated environment where the conditions are typical of those in a working environment in this industry.
This includes access to:
special purpose tools, equipment, materials and industry software packages relevant to performance evidence
literature reference tools and resources
current industry systems to research information on literature
information about current and emerging technologies to promote literature.
Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.
Foundation Skills
Writing | Uses written text to develop hypotheses, explore complex issues, plan and problem-solve, as well as a functional tool to maintain records, share information and provide advice |
Oral Communication | Utilises a range of oral structures to convey precise meaning Adapts language to audience, context and purpose |
Initiative and enterprise | Seeks to improve policies and procedures to better meet organisational goals Uses analytical and lateral thinking to review current practices and develop new or improved processes, models and services |
Teamwork | Cooperates with others and contributes to work practices where joint outcomes are expected |
Technology | Uses a range of digitally based technology and applications to access and filter data, and then extract, organise, integrate and share relevant information |
Planning and organising | Takes responsibility for planning, sequencing and prioritising tasks and own workload for efficiency and effective outcomes |
Sectors
Technical Skills – Information Services